Managing the 'seamless service': primary care groups in the new NHS
(2002)
Journal Article
Willcocks, S., & Conway, A. (2002). Managing the 'seamless service': primary care groups in the new NHS. Health Services Management Research, 15(2), 106-115. https://doi.org/10.1258/0951484021912879
This paper reports on empirical work examining the conseqences for the development of the role of Primary Care Groups of the shift from competition (in the internal market) to relationships based on collaboration and partnership. Previous work (Conwa... Read More about Managing the 'seamless service': primary care groups in the new NHS.